Simple · Trusted · Effective

How Artisia
Works for You

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Verified Artisans
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Escrow Protected
For Customers

Find, Book & Get It Done

Six clear steps — from discovering the right artisan to confirming the work is finished.

Step 01
Search & Discover

Browse hundreds of verified artisans by category, location, or skill. Use the interactive map to see who is nearest to you instantly.

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Step 02
Chat & Agree

Message artisans directly before booking. Discuss your project, agree on scope and price — all within the platform, no hidden fees.

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Step 03
Book & Schedule

Pick a date and time that works for you, describe your project in detail, and submit the request. The artisan confirms within hours.

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Step 04
Secure Payment

Pay safely through Artisia. Funds are held in escrow and only released to the artisan once you confirm the work is complete.

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Step 05
Work Gets Done

Your artisan arrives and completes the job. Track progress through your dashboard and communicate via in-app chat throughout.

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Step 06
Rate & Review

Once the job is done, leave a review to help other customers and reward great artisans. Your feedback improves the platform for everyone.

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For Artisans

Join, Verify & Start Earning

Get set up in minutes and start receiving booking requests from customers near you.

Step 01
Create Your Account

Sign up in under 2 minutes. Select your craft category from 15 available trades and set up your profile with skills and location.

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Step 02
Complete KYC

Upload a government-issued ID and a selfie. Our team reviews and verifies your identity within 24–48 hours, keeping the platform trusted.

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Step 03
Showcase Your Work

Upload photos of your best completed projects. Artisans with 5+ portfolio items receive over 3× more bookings than those without.

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Step 04
Set Your Location

Add your city, state, and pin your exact coordinates on the map so nearby customers can find and book you first.

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Step 05
Receive Bookings

Get notified the moment a customer requests your services. Review details, chat if needed, set your price, then confirm.

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Step 06
Get Paid Securely

Payment is released the moment the customer confirms completion. No chasing invoices — Artisia handles everything for you.

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Why Artisia

Built on Trust

Every feature is designed to protect both customers and artisans throughout the process.

KYC Verified Only

Every artisan is identity-verified before appearing on the platform. No anonymous profiles, ever.

Escrow Payments

Funds are held securely and only released when you confirm the job is done to your satisfaction.

Verified Reviews

Every review comes from a real completed booking. No fake ratings or paid endorsements.

Dispute Support

Our team mediates any disputes between customers and artisans before any payment is released.

Pricing

How Pricing Works

No Hourly Rate — You Agree First

Artisans on Artisia price work based on the type, complexity, and size of each job — not by the hour. Describe your project, receive a quote, agree on the price, then pay. Funds are held in escrow until you confirm the work is complete. Simple, fair, and transparent for everyone.

For Customers

You only pay after agreeing on a price. Funds are held safely in escrow until you confirm the work is complete to your satisfaction.

For Artisans

You set your charge based on the job. The customer agrees to your exact price before you start — no underpayment, no surprises.

FAQ

Common Questions

Artisia is completely free for customers to browse, search, and contact artisans. Artisans pay a small platform fee only on successfully completed and paid bookings — no upfront costs or listing fees.

Artisans on Artisia do not charge by the hour. You describe what you need, and the artisan quotes a total price for the work. You only pay after both parties agree.

Our team reviews KYC submissions within 24–48 hours on business days. You receive an in-app notification as soon as the review is complete.

Open a dispute from your booking dashboard before confirming completion. Our support team mediates between you and the artisan. Payment is only released after you confirm satisfaction.

Customers can cancel a pending booking before the artisan accepts it at no charge. Once confirmed and paid, cancellations must go through our support team.

When the customer confirms completion, Artisia releases payment via bank transfer to the artisan's registered account — typically within 1–2 business days.

We currently support: Plumber, Electrician, Carpenter, Welder, Mason / Bricklayer, Tiler, Painter, Roofer, HVAC Technician, Mechanic, Panel Beater, Vulcanizer, Appliance Repair, Generator Repair, CCTV Installer, Solar Installer, IT Technician, Furniture Repairer, Home Interior Designer, Musical Instrument Tutor, Children Home Tutor, 3D Epoxy Wall Installer, Wallpaper Installer, Barber, Hairdresser, Makeup Artist, Nail Technician, Tattoo Artist, Skincare Specialist, Cosmetologist, Lip Care Vendor, Resin Artist, Book Reviewer, Scriptwriter, Novel/Fiction Writer, Institutional Seminar Writer, Photographer, Videographer, Video Editor, Graphic Designer, Voice-over Artist, Animator, Web Developer, Mobile App Developer, UI/UX Designer, Software Engineer, Cybersecurity Expert, Data Analyst, Blockchain Developer, AI Engineer, Tailor, Shoemaker, Leatherworker, Jewelry Designer, Bead Maker, Textile Artist, Model, Caterer, Baker, Cake Designer, Event Decorator, Event Planner, Potter, Woodworker, Sculptor, Blacksmith, Basket Weaver, Cleaner, Laundry Service, Pest Control, Gardener, Real Estate Agent, FX & Crypto Tutor. We continuously expand to support more trades across Nigeria.

Every artisan has passed KYC identity verification. Check their portfolio, star rating, total jobs completed, and verified reviews — all visible on their profile.

Yes. Artisia uses Paystack, a PCI-DSS compliant gateway trusted by thousands of Nigerian businesses. We never store your card details. All transactions are encrypted.

Absolutely — and we encourage it. Chat to describe your project, ask about availability, and agree on a price before formally submitting a booking request.

Yes. Every artisan can create a service price list showing specific jobs and starting prices — displayed on their profile so you know what to expect before booking.

The artisan reviews your request and sends a price quote. You can accept and pay, decline and discuss further, or cancel the request.

Ready to Begin

Join Thousands on Artisia

Whether you need work done or you're ready to grow your craft — start today.